The Liability of Saying Sorry
One of the hallmarks of properly managing disasters or scandals for a company is providing a genuine apology to the public. It fosters good-will, and indicates a willingness of the corporate entity to make changes…
One of the hallmarks of properly managing disasters or scandals for a company is providing a genuine apology to the public. It fosters good-will, and indicates a willingness of the corporate entity to make changes…