http://lawiscool.com/2008/04/04/an-adventure-in-litigation-mitigation/?nucrss=1 The law school blog and podcast from Canada Tue, 16 Mar 2010 19:40:14 -0400 http://wordpress.org/?v=2.9.2 hourly 1 http://lawiscool.com/2008/04/04/an-adventure-in-litigation-mitigation/comment-page-1/#comment-2012 When Not to Say Sorry : Social Media Mafia Mon, 30 Jun 2008 15:29:05 +0000 http://lawiscool.com/2008/04/04/mitigation-litigation-gap-adventures/#comment-2012 [...] The Jet Blue incident is frequently lauded as an effective way for a corporation to personally reach out and deal with the public during a crisis through social media. Apologies can be especially effective in maintaining positive relationships with the public, and even mitigate damages. [...] [...] The Jet Blue incident is frequently lauded as an effective way for a corporation to personally reach out and deal with the public during a crisis through social media. Apologies can be especially effective in maintaining positive relationships with the public, and even mitigate damages. [...]

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